If for any reason you are not completely satisfied with your purchase from Winchking.Com, we will gladly accept returns within 10 days of the original purchase date.   PRE-APPROVAL IS REQUIRED FOR ALL RETURNS.  CALL US AT 661-619-3838 TO OBTAIN A RETURN AUTHORIZATION NUMBER.  ALL SHIPMENTS RETURNED WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE REFUSED. Return freight is the responsibility of the PURCHASER, and all returns must be in new, UNUSED condition to receive credit. All returns are subject to a 10% restocking fee. Ship returns to: Paragon Attn: WINCHKING 220 Monterey ST Bakersfield CA 93305   Please include copy of original invoice to ensure speedy credit to your account. Thanks!